Tripoli, Koura & surrounding areas
Re-Clean Guarantee Policy

100% Free Corrective Re-Clean Guarantee in Tripoli

At DarClean, your satisfaction is our reputation. If any agreed area falls short of your expectations, we return to address it free of charge.

How the Re-Clean Guarantee Works

Report Window: Within 24 hours of job completion
1

Inspect & Note Areas

Inspect your premises after the service is completed. If you spot an agreed area that was missed or improperly done, take a photo if possible.

2

Submit within 24 Hours

Open your private booking link and click "Request Re-clean" or message our WhatsApp team with your reference code.

3

Fast Corrective Schedule

Our operations team will promptly contact you to dispatch a corrective cleaner at your earliest convenience.

4

100% Free Resolution

The team attends directly to the flagged spots until you are satisfied, at zero extra cost.

Terms & Eligibility Criteria:

  • The corrective request must be filed within 24 hours of primary service completion.
  • The guarantee covers areas originally included within the booked service type and hours.
  • Permanent stains, deep grout degradation, or structural wall decay are not defects of cleaning.
  • The customer or an adult representative must be present to review the corrective touch-up.

Have an existing booking reference and need to submit a request?