At DarClean, your satisfaction is our reputation. If any agreed area falls short of your expectations, we return to address it free of charge.
Inspect your premises after the service is completed. If you spot an agreed area that was missed or improperly done, take a photo if possible.
Open your private booking link and click "Request Re-clean" or message our WhatsApp team with your reference code.
Our operations team will promptly contact you to dispatch a corrective cleaner at your earliest convenience.
The team attends directly to the flagged spots until you are satisfied, at zero extra cost.
Have an existing booking reference and need to submit a request?